Does FarEastFlora.com provide flowers for weddings or events?
Yes, you can get flowers for weddings, business events, and other special days. You can choose from different flower designs or ask for your own style. For more help, contact them by email or WhatsApp.
Can flower bouquets or gifts be customised?
Yes, you can ask for special flower bouquets or gift sets made just for you. If you do not find what you want on the website, you can contact them directly. Someone from the team will help you with your order by the next working day.
What kind of Add-On Gifts are available?
You can add extra gifts like chocolates, soft toys, balloons, and health drinks. You can find these extras on the product pages or in the Gift Add-Ons section. These add-ons make your gift more special.
What are the operating hours for FarEastFlora.com?
Customer service operates Monday to Saturday, from 9am to 6pm, excluding public holidays and Sundays. The retail store is open daily from 8am to 7pm for walk-in purchases, including fresh flowers from display fridges and the cold room.
Why isn’t my promo code working?
Some promo codes can’t be used on already discounted items or selected collections. If the code isn’t applying, try choosing a different product that’s not on sale.
Can I send flowers overseas to my friends and family?
Yes, you can send flowers to over 150 countries using a trusted flower service. You can choose hand bouquets, flower arrangements, or gift hampers to send to family and friends in other countries. This makes it easy to send a nice gift to someone far away.
Do you offer same-day flower delivery?
Yes, same-day delivery is available for selected areas if ordered before the cut-off time.
How do I know if my order has been delivered?
A delivery update will be sent once the order reaches the recipient.
Are there additional charges for specific delivery times?
Yes, specific time deliveries may include an extra fee depending on location.
What happens if the recipient is not home during delivery?
The delivery team will attempt to call or leave the flowers in a safe spot.