Does FarEastFlora.com provide flowers for weddings or events?
Yes, floral arrangements are available for weddings, corporate events, and other special occasions. Options include bouquets, table settings, and decorative arches. Both prearranged and custom designs are available to suit various themes and budgets. For details, contact by email or WhatsApp.
Can flower bouquets or gifts be customised?
Yes, customers can request personalised flower bouquets or gift arrangements. If nothing suitable is found on the website, direct contact can be made. The team will follow up within the next working day to assist with a custom creation.
What kind of Add-On Gifts are available?
Available add-ons include chocolates, soft toys, balloons, and wellness products like herbal tonics. These can be found on product pages or in the Gift Add-Ons section. They help enhance the gift experience with thoughtful extras.
What are the operating hours for FarEastFlora.com?
Customer service operates Monday to Saturday, from 9am to 6pm, excluding public holidays and Sundays. The retail store is open daily from 8am to 7pm for walk-in purchases, including fresh flowers from display fridges and the cold room.
Why isn’t my promo code working?
Some promo codes can’t be used on already discounted items or selected collections. If the code isn’t applying, try choosing a different product that’s not on sale.
Can I send flowers overseas to my friends and family?
Yes, flowers can be sent overseas to over 150 countries through a trusted international florist network. Hand bouquets, floral arrangements, and hampers are available for delivery, making it easy to send a thoughtful gift to loved ones abroad.
Do you offer same-day flower delivery?
Yes, same-day delivery is available for selected areas if ordered before the cut-off time.
How do I know if my order has been delivered?
A delivery update will be sent once the order reaches the recipient.
Are there additional charges for specific delivery times?
Yes, specific time deliveries may include an extra fee depending on location.
What happens if the recipient is not home during delivery?
The delivery team will attempt to call or leave the flowers in a safe spot.