When is an order number assigned?
An order number is provided once the order has been successfully submitted.
How can an order be tracked?
Log in using a Huawei ID and navigate to "My Orders". Select the specific order to view its current status and tracking details.
What payment methods are available?
You can pay with online banking, credit or debit cards, and installment plans. You can also use e-wallets like Touch 'n Go, GrabPay, and Boost.
How can I transfer data with Huawei?
You can easily transfer any data with a Huawei phone clone. It makes transferring faster.
Is the Huawei app available?
Yes, you can download the Huawei app by scanning the QR code provided on the product package or from the Huawei website.
How can I use the Huawei router?
It can be used to access the Internet with wireless or wired connections on devices such as your computer, phone, tablet, laptop, or TV set-top box.
How can I manage my phone using Huawei tablets?
You can virtually project your phone screen onto your tablet. Also, it is possible to control them through the tablet.
Can I pair a remote control with Huawei Vision?
If this is your first time, follow the steps on the startup screen. Press and hold the Smart and Menu buttons on the remote until you see “Pairing” on the HUAWEI Vision screen.
What are Huawei FreeBuds?
It’s a wireless headset that can be paired with phones and tablets. Following the instructions provided, you can easily pair it.
How long does shipping take?
For Peninsular Malaysia (except Langkawi), delivery takes about 2 to 4 working days after you pay. For big cities in East Malaysia and Langkawi, it usually takes 6 to 7 working days. These delivery times are only estimates and might change.